Returns & Exchanges
At Eveline Cosmetics, your satisfaction is our priority. If you are not completely satisfied with your beauty purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team via email with your order number and the specific items you wish to return to receive a Return Authorization Number.
Pack Your Items
Securely place the unused products in their original packaging to prevent damage during transit, ensuring all seals remain intact for hygiene reasons.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location; please retain your tracking receipt for confirmation.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing